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The West Knox Utility District is open for business Monday thru Friday 8:00 a.m. to 5:00 p.m. The following holidays are observed:

New Year's Day
Martin Luther King Day
President's Day
Good Friday
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Friday after Thanksgiving
Christmas Eve
Christmas Day

When one of the above holidays occurs on Sunday, the following Monday will be observed as a holiday. If the holiday occurs on Saturday, the preceding Friday will be observed as a holiday.

Our drive thru window is available for payment 24 hours a day. Should an emergency occur after our regular business hours, our emergency service can handle your situation. Their telephone number is (865)690-4403.

Should you require our underground utilities to be located for excavation, please call Tennessee One Call at 1-800-351-1111. You must call at least three working days prior to your start date unless you have an emergency situation. Tennessee One Call will notify all underground utilities in your area.