Billing Information

Collection Policy | Termination of Service | Arrangement Policy

Your water bill provides you with your meter reading date, the actual meter reading, the number of gallons used during the billing cycle, as well as any past due balance. Water bills are produced and levied in arrears, meaning the usage occurs in the month prior to the actual billing.

Payments must be received in the office on or before the due date to avoid late charges. All payments are posted to accounts on the day they are received, postmarks are not considered. There are four billing cycles which are determined by location within the District. Penalties are charged to unpaid balances on the following business day after the due date. The penalty amount is currently 10% of the net bill less sales tax. A late notice is mailed giving an additional ten days to make payment or acceptable arrangements. After the ten days have expired, meters are subject to disconnection without further notice.